Labour councillors demand meeting with Arriva boss over fares
Labour councillors in the Caerphilly basin area are demanding a meeting with the boss of Arrive Trains Wales over ticket costs.
County councillors James Pritchard (Morgan Jones), Elaine Forehead (St James), Barbara Jones (St James) and Huw Davies (Penyrheol), alongside town councillors Gareth Pratt (Bryncenydd), and Faye Gaye (Porset), have jointly written to Arriva’s managing director Ian Bullock.
The group of councillors want a meeting to discuss the ticket price rises that came in at the start of this year and how journeys are banded.
The councillors argue it is unfair for the cost of travel from Caerphilly to Cardiff to be the same as it is from Pengam because the distance travelled is less. They are calling for fares from Caerphilly and Aber to be restructured.
A recent National Passenger Survey published on January 29 highlighted growing passenger dissatisfaction with Arriva Trains Wales’ ticket price with 55% of people reporting that the cost of travel was good or satisfactory, a fall of 4% from 2011.
Cllr James Pritchard said: “People living in the Caerphilly basin are paying disproportionately more per mile than passengers further up the valley.
“We believe the cost of a return ticket from Hengoed or Pengam having gone up by 25% since 2010 is too high and should not go up but from Caerphilly and Aber stations it is ridiculous and should certainly come down. Arriva Trains Wales should be looking to restructure their fares so that people living in the Caerphilly basin receive greater value for money in the future.”
Arriva Trains Wales has been asked to comment.